- Customs FAQ
- Exchange Policy
- Can I Return A Custom Order?
Nar Jewellery proudly presents this beautifully crafted exclusive piece. We use the highest standard of craftsmanship and materials to provide the best quality in the industry.
*Up to 3 letters. Please email email@example.com with design ideas for the back of pendant.
- Size: 45mm
- 35 grams 10k gold
- No diamonds. No Chain
How long does a project take?
Typically, your custom piece will be in your hands within 4-5 weeks after we've finalized your design. However, because each project is different, the time it takes to complete your project may vary. Here's a rough breakdown of how long each part of our process takes:
Design: As long as it takes for you to tell us it's perfect
When it comes to creating your design, we'll work at your pace. Some customers only need to exchange a few messages with us - we'll often be ready to make their piece within a few days. Others may prefer to design and iterate with us over many weeks, or even months.
Production: Approximately 4-5 weeks
Is the jewellery real?
Yes, all of our jewellery is real gold are Italy stamped for certification.
How can I take care of my jewellery?
Jewellery should not be worn while exercising, cleaning or bathing in salt or chlorine water. Perfume or hairspray can cause the jewellery to become dull and decrease its shine. We recommend putting perfume, hairspray or other cosmetics on first before putting on your jewellery.
This product is made to order and usually ships within 4 weeks from purchased day.
All Orders are processed and shipped within 3-7 business days.
All estimated delivery dates are calculated based on average manufacturing times and your selected shipping method, and do not account for delays caused by vendor service disruptions, holidays or weather delays.
*Remote locations have longer delivery times.
We are pleased to offer free standard shipping on all items
462 Birchmount Road Scarborough, ON M1K 1N8
Hours: Monday-Saturday 11AM-6PM
ALL PRODUCTS ARE FINAL AND NON-REFUNDABLE.
We accept exchange only if you recieved damaged, defective, wrong product or exchange of different product.
Please read the Refund Policy carefully before purchasing your product.
Special orders, such as custom mountings or jewellery pieces that were requested, are non-cancelable and non-refundable items.