Contact information
At Nar Jewellery, we are committed to providing excellent customer service and ensuring your questions or concerns are addressed promptly. Below is how we handle your inquiries and the contact information you can use to reach us.
1. How to Contact Us You can reach us through the following methods:
- Email: nar120gold@gmail.com – For general inquiries, order updates, or support.
- Phone: 647-483-2204 – Available during business hours for immediate assistance.
- Contact Form: Visit the Contact Us page on our website to send us a message directly.
- Social Media: Reach out to us via our official social media handles for quick responses.
2. Business Hours Our customer support team is available:
- Monday to Friday: 10AM-5PM EST
- Saturday: 11AM-4PM EST
- Sunday: Closed
Please allow up to 24 hours for a response during business days.
3. Protecting Your Information When you contact us, any personal information you provide (such as your name, email, or phone number) will be used solely for assisting with your inquiry. We do not share your contact details with third parties unless required to resolve an issue or comply with legal obligations.
4. Response Time
- Email and Contact Form: We aim to respond within 1-2 business days.
- Phone Calls: For urgent matters, we recommend calling during our business hours.
- Social Media: Response times may vary but are typically within 24 hours.
5. Feedback and Suggestions We value your input! If you have suggestions to improve our products or services, feel free to share them with us via any contact method. Your feedback helps us grow and serve you better.